We offer all our members in the MTM Program an opportunity to review their medicines with a pharmacist or other trained healthcare provider over the phone. We call this a Comprehensive Medication Review (CMR). If you would like to have a CMR call, please contact Customer Service and request a CMR with a pharmacist.
Please have a list of your medicines or your medicine bottles with you at the time of your call. This includes prescription medicines, over-the-counter medicines, and supplements you are taking.
During the phone call you will have an opportunity to review your medicines in detail. We can talk about how to best take your medicines, your medicine cost concerns, and any other questions or concerns you might have about your medicines. We can also help you set health goals and make plans to accomplish those goals. Most calls take about 20 to 30 minutes. We are here to help and ready to address any questions or concerns you have about your medicines.
After the call, we will send you a written summary of the discussion. The summary has a medication action plan that recommends what you can do to make the best use of your medicines, with space for you to take notes or write down any follow-up questions. You will also get a personal medicine list that will include all the medicines you are taking and why you take them. Download a blank copy of our personal medicine list form here.